02 Sep 2010 
Support Center
Welcome to the CTDLC Support Center
Create an Account
Create a new account to submit new or view existing tickets.
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Submit a new ticket.
Knowledgebase
Search support articles and find answers to frequently asked questions.
Troubleshooter
Use troubleshooter wizards to diagnose and resolve common problems.
Downloads
View our library of file downloads and links.

You may search the Knowledgebase for an answer to many common issues, Download instructional manuals and software, Troubleshoot an issue or validate your computer's configuration.

For complex issues you may log a Service Request. A staff member will respond to you by e-mail or phone, usually within one hour. Responses will occur during normal business hours.

For critical issues requiring immediate attention, please log a Service Request and then contact the Support Center directly at:

 

    Hours of Operation
  • Mon-Thurs: 8AM-10PM
  • Fri: 8AM-8PM
  • Sat: 8AM-5PM
  • Sun: 10AM-8PM

Voice:
1-860-832-3887

Toll free outside the Hartford, CT area:
1-866-462-8352 (1-866-GO CTDLC)

or on-line chat by clicking below:
Live Support

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