Knowledgebase: Blackboard
GENERAL - Forgot Password/Password Reset
Posted by Alex O'Farrill on 14 July 2010 09:56 AM

Environment

Various institutions and services


Purpose

The purpose of this article is to provide instructions on how to use the "Forgot Password"/"Password Reset" tools for various institutions and services, like Goodwin College and eTutoring.


Question

How do I reset my password after losing/forgetting my login credentials?


Answer

This article contains help for the following Institutions/Services:

Institution

Service

American Radio Relay League

Moodle

Charter Oak State College

ACORN, WebMail, BlackBoard

All Institutions using eTutoring

eTutoring

St. Vincent College

Angel

University of Saint Joseph

Blackboard

 

A. American Radio Relay League

1. If you have forgotten your ARRL website password, go to http://www.arrl.org and click on "forgot password" at the top of the page.

2. Provide your email address and username and you'll recieve a temporary password, or you can provide your username, Member ID AND either your call sign OR last name. A temporary password will be generated for you on screen.

3. To reset your password, return to the ARRL website at http://www.arrl.org, log in an at the top of the page click on "edit your profile".

4. To enter an ARRL course on the Moodle platform: While logged into ARRL's website go to the student history page http://www.arrl.org/student-course-history/ where you will find a button to enter a course in which you are enrolled.


B. Charter Oak State College

Username: If your name is John Smith your email address will be jsmith@charteroak.edu

Password: If your name is John Smith and your student I.D. number is 123456

Your password is defaulted to Jo123456S

Initially, your password should be the same for ACORN, WebMail, and Blackboard. If you reset your password for one of these systems, then that password will be different from the others. 

What are you trying to login to?

 

1. Blackboard

a. To reset your Blackboard password, you will need to click on the “Forget Your Password?” link. 

b. You will have to provide information in one of the two sections available to reset your password. Only fill in one section, if you fill in both you will receive an error message. When you are done, click "Submit".

This will generate an email sent to the email account associated with your Blackboard profile. The email will have instructions on how to reset your password. Follow the instructions to have your password reset.

 

2. Webmail

To reset your webmail password you will need to login to the CTDLC Support Center and create a ticket (http://esupport.ctdlc.org/support/) or call us at toll free at 1-866-462-8352 to let us know you are unable to login. Please provide your full name and student ID number.

 

3. Acorn

To reset your Acorn password, you will need to enter your username then click the “I forgot my password” link.

This will generate an email sent to your Webmail account. The email will have instructions on how to reset your password.

Note: If you do not yet have a Charter Oak email account, this option will not work for you and you will need to contact us at 1-866-462-8352 or you can email us at support@ctdlc.org.


C. Adult Virtual High Schools

Students from the AVHS schools will always use the same username and password they use to login to the www.ctvhs.org site for the Blackboard site. If you are unsure what these are please see the steps below on how to reset your password.

 

Adult Virtual High School:

1. Click on the “Forgot My Username/Password?” link.

2. Enter in your email address, and hit "Send".


D. Goodwin College

Username: gw _ ID number

Password: IDnumber

1. To reset your Blackboard password you will need to click on the “Forgot password?” link.

2. Fill out 1 of the options and hit the "Submit" button.

This will generate an email sent to the email account associated with your Blackboard profile. The email will have instructions on how to reset your password.


 E. University of Saint Joseph

 Username: If your name is John Smith your username will be jsmith@usj.edu

 Password: Your ID number

 To reset your Blackboard password, you will need to click on the “Forgot password?” link

 This will generate an email sent to the email account associated with your Blackboard profile. The email will have instructions on how to reset  your password.


F. eTutoring Institutions

1. To reset your eTutoring password, you must select the Consortium that you are enrolled with eTutoring with and then select your Institution.

2. Once you have chosen your school, click on the "Forgot Password?" link located under the password box.

3. Provide your school email address and account type (Student, Tutor or Admin) then click "Submit". This will generate an email sent to the email account associated with your account. The email will have instructions on how to reset your password.


 

G. St. Vincent’s College

User name: Your 9-digit student ID number (without the '@stvincentscollege.edu' at the end).

Password: For first time users, the password is the word "password". You will be prompted to change it the first time you sign on. If you already have a password from a previous semester, the password has not changed.

1. If you don't remember your password, click the "Forgot Your Password?" link next to the blue Login button.

2. Under either the Username Option or Email Address Option, fill out the appropriate textbox with your information. For the Email Address Option, fill in your school email.

3. An email will be sent to your school email containing login information for changing your password.


Update History

10/05/2015 – Updated formatitng and information

06/13/2015 – Updated formatting

07/10/2010 – Article created

 


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