Knowledgebase: General Support
Contact Us
Posted by on 29 November 2011 06:10 PM

For support issues you may log a Service Request. A staff member will respond to you by email or phone, usually within one hour. Responses will occur during normal business hours.

For critical issues requiring immediate attention, please log a Service Request and then contact the Support Center directly at:

  • Hours of Operation
  • Mon-Thurs: 9AM-5PM Eastern
  • Fri: 9AM-4PM Eastern
  • Sat: closed
  • Sun: closed


Toll free outside the Hartford, CT area:
1-866-462-8352 (1-866-GO CTDLC)

or chat online


Help Desk Software by Kayako Fusion