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Knowledgebase : Blackboard
 

ENVIRONMENT Blackboard Learn 9.1 ------------------------- PURPOSE The purpose of this article is to direct users on how to un-hide the course menu in Blackboard Learn. ------------------------- QUESTION Why can't I see my course menu that is usual...
ENVIRONMENT Blackboard Learn 9.1 ------------------------- PURPOSE The purpose of this article is to direct students to instructional videos on how to use Blackboard Learn. ------------------------- HOW-TO GUIDE Please click the YouTube link below ...
NOTE: This issue affects AAMI, Charter Oak State College, Goodwin, Saint Joseph College, University of Bridgeport, and UConn Health Center iPad users only. Please note that the Blackboard Mobile Learn service is installed, and we offer the following i...
SUBJECT: Browser Support for SP 11 Goodwin College DATE: 5/20/2013 AUTHOR: CTDLC Support INSTITUTION(S): Goodwin PRODUCT: Blackboard 9.1 SP11 The following tables highlight the new platform and browser configurations tested for SP 11 using the fo...
ENVIRONMENT Blackboard Learn 9.1 ------------------------- PURPOSE The purpose of this article is to provide instructions on how to copy/paste text into the Blackboard properly without formatting errors. ------------------------- PROBLEM Every time...
ENVIRONMENT Blackboard Learn 9.1 SP10, SP11 Discussion Board 10.0 Excluding BB15 ------------------------- PURPOSE The purpose of this article is to show the changes and features of the new updated Discussion Board. ------------------------- HOW-TO ...
ENVIRONMENT Blackboard Learn ------------------------- PURPOSE The purpose of this article is to is to provide information on Firewall filtering and how it may prevent access to Blackboard at the workplace. ------------------------- QUESTION Why ca...
ENVIRONMENT Blackboard Learn 9.1 ------------------------- PURPOSE The purpose of this article is to provide instructions on what to do when you get locked out of a test after the test "lags out" or submits automatically. ------------------------- P...
SUBJECT: Mobile Learn Policy UPDATED: 10/14/11 EXPIRES: Upon Upgrade AUTHOR: CTDLC Support INSTITUTION(S): AAMI, Charter Oak, Goodwin College, University of Saint Joseph PRODUCT: Andriod, Blackberry, iPhone, iPad QUESTION: What is the policy f...
ENVIRONMENT Blackboard Learn 9.1 SP5 ------------------------- PURPOSE The purpose of this article is to provide instructions on using the Collect feature as a work-around for issues with posts overlapping in the Discussion Board. -------------------...
ENVIRONMENT Blackboard 9.1 ------------------------- PURPOSE This article is to explain the functionality and appearance of the Discussion Board found within Blackboard. ------------------------- DISCUSSION BOARDS Users will not likely have much...
SUBJECT: Text Box Editor Issues DATE: 6/21/14 AUTHOR: CTDLC Support PRODUCT: Blackboard 9.1 QUESTION: How can I fix the formatting issues with the text box editor function for Blackboard? ANSWER: The Text Box Editor in Blackboard has issues wi...
ENVIRONMENT Blackboard Learn 9.1 - 2014 Service Pack (and earlier) ------------------------- PURPOSE The purpose of this article is to provide usage tips and the minimum system requirements for Blackboard 9.1 ------------------------- QUESTION What...
SUBJECT: Wimba Classroom Tool - Goodwin Blackboard courses DATE: 6/21/14 AUTHOR: CTDLC Support INSTITUTION(S):Goodwin College PRODUCT: Blackboard 8 OPERATING SYSTEM(S): XP, Vista, Windows 7 QUESTION: I am a Goodwin College instructor. How do I...
ENVIRONMENT Internet Explorer (IE) ------------------------- PURPOSE The purpose of this article is to provide instructions on how to disable the Phishing Filter/SmartScreen Filter in IE. ------------------------- HOW-TO GUIDE The Phishing Filter f...
ENVIRONMENT Mozilla Firefox, Google Chrome, Internet Explorer ------------------------- PURPOSE The purpose of this article is to provide instructions on how to clear your browser cache and other data information across popular web browsers. --------...
ENVIRONMENT Blackboard Learn 9.1 ------------------------- PURPOSE This article explains the meaning of the message and provides solutions to any issues that may arrise as a result of it. ------------------------- PROBLEM User is receiving the erro...
ENVIRONMENT Blackboard Learn 9.1, Internet Explorer, Safari ------------------------- PURPOSE The purpose of this article is to explain Firewalls and their interaction with Blackboard. ------------------------- QUESTION What are Firewalls? Are they...
ENVIRONMENT Various institutions and services ------------------------- PURPOSE The purpose of this article is to provide instructions on how to use the "Forgot Password"/"Password Reset" tools for various institutions and services, like Goodwin Colle...
BLACKBOARD SNAPSHOT RUN TIMES AAMI: 12:20am (BB3) GOODWIN: 4:45am (BB3) CTVHS: 6am (BB5) COSC: 6:50am (BB4) VLC: 7:10am (BB5) UB: 7:30am (BB3) UB: 7:40am (BB3) CTVHS: 11:15am (BB5) VLC: 12:10pm (BB5) AAMI: 12:20pm (BB3) SJC: 3pm (files...
SUBJECT: A guide to Blackboard and Angel password reset procedures. DATE: 6/28/14 AUTHOR: CTDLC Support INSTITUTION(S): CTDLC PRODUCT: Blackboard (all versions) QUESTION: How do I reset a password on Blackboard/Angel? ANSWER: 1. Greet the ca...
SUBJECT: Embedded PowerPoint Shows Display Incorrectly DATE: 6/28/14 AUTHOR: CTDLC Support INSTITUTION(S): CTDLC PRODUCT: Blackboard 9 QUESTION: Why aren't embedded PowerPoint shows not displayed correctly? ANSWER: If a PowerPoint show is em...
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