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TIPS FOR TAKING ASSESSMENTS IN BLACKBOARD * Use a fresh login. If you have been working in Blackboard for longer than 30 minutes, logout, then log back in when you are ready to take your test. * Make sure that the computer you plan to use is sta...
NOTE: This issue affects AAMI, Charter Oak State College, Goodwin, Saint Joseph College, University of Bridgeport, and UConn Health Center iPad users only. Please note that the Blackboard Mobile Learn service is installed, and we offer the following i...
SUBJECT: BROWSER SUPPORT FOR SP 11 GOODWIN COLLEGE DATE: 5/20/2013 Author: CTDLC Support INSTITUTION(S): GOODWIN Product: Blackboard 9.1 SP11 The following tables highlight the new platform and browser configurations tested for SP 11 using...
With version 7 of Blackboard, the discussion boards are organized in several layers which are not always clear or easy to understand. At each level, there are different options that affect which posts are available, as well as how they are displayed. T...
Subject: BLACKBOARD - Limited Workplace Access Date: 04/20/2011 Author: CTDLC Support Institution(s): All Product(s): Blackboard Version(s): All QUESTION: Why can't I access Blackboard at work? ANSWER: If you are having trouble accessing...
Subject: Locked out of test Date: 11/10/2010 Author: CTDLC Support Institution(s): All that use Blackboard Product: Blackboard Version(s): 8 line-height: 115%;">Issue: While taking an exam, a student experiences a problem with an asses...
Subject: Missing Course Menu Date: 08/02/2011 Author: CTDLC Support Institution(s): All that use Blackboard 9 Product: Blackboard Version(s): 9 Issue: Course Menu on the left side of the screen is hidden Resolution: In Black...
Subject: Pasting text into Blackboard Date: 07/09/10 Author: CTDLC Support Institution(s): AAMI, Charter Oak State College, Goodwin College, Saint Joseph College, University of Bridgeport Product: Blackboard Version(s): 8 height: 268px;" src="http://es...
Subject: Security Pop-Up When Printing In Blackboard Date: 08/13/2011 Author: CTDLC Support Institution(s): Charter Oak State College Product: Blackboard Version(s): 9 (Learn) Issue: Security Pop-up Prompts User for Network Credentia...
TIPS FOR TAKING ASSESSMENTS IN BLACKBOARD * Use a fresh login. If you have been working in Blackboard for longer than 30 minutes, logout, then log back in when you are ready to take your test. * Make sure that the computer you plan to use is sta...
Subject: Text Box Editor Issues Date: 8/10/2011 Author: CTDLC Support Product: Blackboard Version(s): 9.1 Issue: General formatting issues with the text box editor function for Blackboard The Text Box Editor in Blackboard has issues ...
Subject: Virtual Classroom Java Troubleshoot Date: 06/04/2011 Expires: When Java Runtime Environment update 25 is more compatible with VC Author: CTDLC Support Institutions: All Products: Blackboard and Java Version: JRE Updates 25 Question: What d...
Subject: Wimba Classroom Tool - Goodwin Blackboard courses Date: 01/07/11 Author: CTDLC Support Institution(s): Goodwin College Product: Blackboard Version(s): 8 Operating System(s):XP, Vista, Windows 7 Question: I am a Goodwin College instructor. Ho...
Subject: How Do I clear my Browser's cache, cookies, temporary files and history? Date: 10/03/13 Author: CTDLC Support Institution(s): All Product: Internet Explorer; Firefox; Safari: Chrome Question: How Do I clear my Browser's cache, cookies, ...
ENVIRONMENT Blackboard Learn 9.1 ------------------------- PURPOSE This article explains the meaning of the message and provides solutions to any issues that may arrise as a result of it. ------------------------- PROBLEM User is receiving the erro...
Category: General Support Subject: Commonly Used Plugins Date: 4/25/2011 Expires: N/A Author: CTDLC Support Institution(s): All Product: Computers/Browsers Version(s): All Operating System(s): All Question: Where can I find downloads for commonl...
Subject: Firewall and Port Requirements Date: 04/20/2011 Author: CTDLC Support Institution(s): All that use Blackboard Product(s): Blackboard Version(s): All Question: What are Firewalls? Are they required to use Blackboard? Answer: Firewalls...
Category: General Support Subject: Forgot Password / Password Reset Date: 03/22/11 Expires: n/a Author: CTDLC Support Institution(s): All Institution(s): Adult Success Center, Adult Virtual High School, American Academy McAliister, Am...
PLEASE DOWNLOAD THE ATTACHED DOCUMENT FOR INSTRUCTIONS ON HOW TO UPDATE JAVA.
Environment Blackboard Learn 9.1 SP10, SP11 Discussion Board 10.0 Excluding BB15 ------------------------- PURPOSE The Purpose of this article is to show the changes and features of the new updated discussion board. ------------------------- PRO...
Subject: Accessing Webmail through Blackboard with IE 9 Date: 7/21/11 Author: CTDLC Support Institution(s): Charter Oak, et. al. Product: Blackboard Version(s): 9 - aka Learn Operating System(s): Windows 7 Question: How to Access W...
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