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Knowledgebase : Blackboard
 

TIPS FOR TAKING ASSESSMENTS IN BLACKBOARD * Use a fresh login. If you have been working in Blackboard for longer than 30 minutes, logout, then log back in when you are ready to take your test. * Make sure that the computer you plan to use is stable,...
NOTE: This issue affects AAMI, Charter Oak State College, Goodwin, Saint Joseph College, University of Bridgeport, and UConn Health Center iPad users only. Please note that the Blackboard Mobile Learn service is installed, and we offer the following i...
SUBJECT: Browser Support for SP 11 Goodwin College DATE: 5/20/2013 AUTHOR: CTDLC Support INSTITUTION(S): Goodwin PRODUCT: Blackboard 9.1 SP11 The following tables highlight the new platform and browser configurations tested for SP 11 using the fo...
With version 7 of Blackboard, the discussion boards are organized in several layers which are not always clear or easy to understand. At each level, there are different options that affect which posts are available, as well as how they are displayed. The ...
SUBJECT: Limited Workplace Access DATE: 6/21/14 AUTHOR: CTDLC Support INSTITUTION(S): All that use Blackboard PRODUCT(S): Blackboard (all versions) QUESTION: Why can't I access Blackboard at work? ANSWER: If you are having trouble accessing ...
SUBJECT: Locked Out of Test DATE: 6/28/14 AUTHOR: CTDLC Support INSTITUTION(S): All that use Blackboard PRODUCT: Blackboard 8 & 9 QUESTION: While taking an exam, I experience a problem with an assessment. Examples include frozen screen, session ...
SUBJECT: Missing Course Menu DATE: 6/21/14 AUTHOR: CTDLC Support INSTITUTION(S): All that use Blackboard 9 PRODUCT: Blackboard 9 QUESTION: Where is the course menu? ANSWER: In Blackboard, it is possible to hide the course menu to deliver a b...
SUBJECT: Mobile Learn Policy UPDATED: 10/14/11 EXPIRES: Upon Upgrade AUTHOR: CTDLC Support INSTITUTION(S): AAMI, Charter Oak, Goodwin College, University of Saint Joseph PRODUCT: Andriod, Blackberry, iPhone, iPad QUESTION: What is the policy f...
SUBJECT: Overlapping Discussion Board Test DATE: 6/21/14 AUTHOR: CTDLC Support Center INSTITUTION(S): Charter Oak State College PRODUCT: Blackboard 9.1 (AKA Blackboard Learn) QUESTION: Why does the text from the top portion of the discussion boa...
SUBJECT: Pasting text into Blackboard DATE: 6/28/14 AUTHOR: CTDLC Support INSTITUTION(S): AAMI, Charter Oak State College, Goodwin College, University of Saint Joseph PRODUCT: Blackboard 8 & 9 OPERATING SYSTEM(S): XP, Vista, Windows 7 QUESTION...
SUBJECT: Security Pop-Up When Printing In Blackboard DATE: 08/13/2011 AUTHOR: CTDLC Support INSTITUTION(S): Charter Oak State College PRODUCT: Blackboard 9 (AKA Blackboard Learn) QUESTION: What do I do with the Security Pop-up that prompts me fo...
SUBJECT: System Requirements for Blackboard 9.1 and Usage Tips SP6 DATE: 6/21/14 AUTHOR: CTDLC Support INSTITUTION(S): All that use Blackboard PRODUCT: Internet Explorer; Firefox; Safari; Chrome QUESTION: What are some usage tips and system requ...
SUBJECT: Text Box Editor Issues DATE: 6/21/14 AUTHOR: CTDLC Support PRODUCT: Blackboard 9.1 QUESTION: How can I fix the formatting issues with the text box editor function for Blackboard? ANSWER: The Text Box Editor in Blackboard has issues wi...
SUBJECT: Virtual Classroom Java Troubleshoot DATE: 6/21/14 EXPIRES: When Java Runtime Environment update 25 is more compatible with VC AUTHOR: CTDLC Support INSTITUTIONS: All PRODUCTS: Blackboard and Java VERSION: JRE Updates 25 QUESTION: What do I...
SUBJECT: Wimba Classroom Tool - Goodwin Blackboard courses DATE: 6/21/14 AUTHOR: CTDLC Support INSTITUTION(S):Goodwin College PRODUCT: Blackboard 8 OPERATING SYSTEM(S): XP, Vista, Windows 7 QUESTION: I am a Goodwin College instructor. How do I...
SUBJECT: How Do I clear my Browser's cache, cookies, temporary files and history? DATE: 10/03/13 AUTHOR: CTDLC Support INSTITUTION(S): All PRODUCT: Internet Explorer; Firefox; Safari: Chrome QUESTION: How do I clear my browser's cache, cookies, ...
ENVIRONMENT Blackboard Learn 9.1 ------------------------- PURPOSE This article explains the meaning of the message and provides solutions to any issues that may arrise as a result of it. ------------------------- PROBLEM User is receiving the erro...
SUBJECT: Commonly Used Plugins DATE: 6/15/14 AUTHOR: CTDLC Support INSTITUTION(S): All OPERATING SYSTEM(S): All QUESTION: Where can I find downloads for commonly used plugins? ANSWER: Adobe Flash Player: Adobe Flash is used for a vast majori...
SUBJECT: Firewall and Port Requirements DATE:6/21/14 AUTHOR: CTDLC Support INSTITUTION(S): All that use Blackboard PRODUCT(S): Blackboard QUESTION: What are Firewalls? Are they required to use Blackboard? ANSWER: Firewalls are a safeguard for you...
SUBJECT: Forgot Password / Password Reset DATE: 6/15/14 AUTHOR: CTDLC Support INSTITUTION(S): American Radio Relay League, Charter Oak State College, CT Virtual High School, eTutoring Institutions, Goodwin College, St. Vincent's College, University ...
Please download the attached document for instructions on how to update Java.
Environment Blackboard Learn 9.1 SP10, SP11 Discussion Board 10.0 Excluding BB15 ------------------------- PURPOSE The Purpose of this article is to show the changes and features of the new updated discussion board. ------------------------- PRO...
BLACKBOARD SNAPSHOT RUN TIMES AAMI: 12:20am (BB3) GOODWIN: 4:45am (BB3) CTVHS: 6am (BB5) COSC: 6:50am (BB4) VLC: 7:10am (BB5) UB: 7:30am (BB3) UB: 7:40am (BB3) CTVHS: 11:15am (BB5) VLC: 12:10pm (BB5) AAMI: 12:20pm (BB3) SJC: 3pm (files...
SUBJECT: A guide to Blackboard and Angel password reset procedures. DATE: 6/28/14 AUTHOR: CTDLC Support INSTITUTION(S): CTDLC PRODUCT: Blackboard (all versions) QUESTION: How do I reset a password on Blackboard/Angel? ANSWER: 1. Greet the ca...
SUBJECT: Embedded PowerPoint Shows Display Incorrectly DATE: 6/28/14 AUTHOR: CTDLC Support INSTITUTION(S): CTDLC PRODUCT: Blackboard 9 QUESTION: Why aren't embedded PowerPoint shows not displayed correctly? ANSWER: If a PowerPoint show is em...
SUBJECT: Accessing Webmail through Blackboard with IE 9 DATE: 6/21/14 AUTHOR: CTDLC Support INSTITUTION(S): Charter Oak PRODUCT: Blackboard 9 (AKA Blackboard Learn) OPERATING SYSTEM(S): Windows 7 QUESTION: How do I access Webmail through Black...
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