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TIPS FOR TAKING ASSESSMENTS IN BLACKBOARD
* Use a fresh login. If you have been working in Blackboard for
longer than 30 minutes, logout, then log back in when you are ready to
take your test.
* Make sure that the computer you plan to use is sta...
NOTE: This issue affects AAMI, Charter Oak State College, Goodwin,
Saint Joseph College, University of Bridgeport, and UConn Health
Center iPad users only.
Please note that the Blackboard Mobile Learn service is installed, and
we offer the following i...
SUBJECT: BROWSER SUPPORT FOR SP 11 GOODWIN COLLEGE
DATE: 5/20/2013
Author: CTDLC Support
INSTITUTION(S): GOODWIN
Product: Blackboard 9.1 SP11
The following tables highlight the new platform and browser
configurations tested for SP 11 using...
Subject: Content Outside of Blackboard
Date: 09/03/2011
Author: Carrie Rawley
Institution(s): All that use Blackboard 9
Product: Blackboard
Version(s): 9
Issue: User is receiving the error message "The Content Below is
Outside of ...
With version 7 of Blackboard, the discussion boards are organized in
several layers which are not always clear or easy to understand. At
each level, there are different options that affect which posts are
available, as well as how they are displayed. T...
Subject: BLACKBOARD - Limited Workplace Access
Date: 04/20/2011
Author: CTDLC Support
Institution(s): All
Product(s): Blackboard
Version(s): All
QUESTION:
Why can't I access Blackboard at work?
ANSWER:
If you are having trouble accessing...
Subject: Locked out of test
Date: 11/10/2010
Author: CTDLC Support
Institution(s): All that use Blackboard
Product: Blackboard
Version(s): 8 line-height: 115%;">Issue: While taking an exam, a
student experiences a problem with an asses...
Subject: Missing Course Menu
Date: 08/02/2011
Author: CTDLC Support
Institution(s): All that use Blackboard 9
Product: Blackboard
Version(s): 9
Issue: Course Menu on the left side of the screen is hidden
Resolution:
In Black...
Subject: Pasting text into Blackboard
Date: 07/09/10
Author: CTDLC Support
Institution(s): AAMI, Charter Oak State College, Goodwin College,
Saint Joseph College, University of Bridgeport
Product: Blackboard
Version(s): 8 height: 268px;"
src="http://es...
Subject: Security Pop-Up When Printing In Blackboard
Date: 08/13/2011
Author: CTDLC Support
Institution(s): Charter Oak State College
Product: Blackboard
Version(s): 9 (Learn)
Issue: Security Pop-up Prompts User for Network Credentia...
TIPS FOR TAKING ASSESSMENTS IN BLACKBOARD
* Use a fresh login. If you have been working in Blackboard for
longer than 30 minutes, logout, then log back in when you are ready to
take your test.
* Make sure that the computer you plan to use is sta...
Subject: Text Box Editor Issues
Date: 8/10/2011
Author: CTDLC Support
Product: Blackboard
Version(s): 9.1
Issue: General formatting issues with the text box editor function
for Blackboard
The Text Box Editor in Blackboard has issues ...
Subject: Virtual Classroom Java Troubleshoot
Date: 06/04/2011
Expires: When Java Runtime Environment update 25 is more compatible
with VC
Author: CTDLC Support
Institutions: All
Products: Blackboard and Java
Version: JRE Updates 25
Question: What d...
Subject: Wimba Classroom Tool - Goodwin Blackboard courses
Date: 01/07/11
Author: CTDLC Support
Institution(s): Goodwin College
Product: Blackboard
Version(s): 8
Operating System(s):XP, Vista, Windows 7
Question: I am a Goodwin College instructor. Ho...
Subject: How Do I clear my Browser's cache, cookies, temporary files
and history?
Date: 07/28/2010
Author: CTDLC Support
Institution(s): All
Product: Internet Explorer; Firefox; Safari
Version(s): 7, 8, 9; 3.x; 4.x
Question: How Do I clear my ...
Please see the attached document.
Category: General Support
Subject: Commonly Used Plugins
Date: 4/25/2011
Expires: N/A
Author: CTDLC Support
Institution(s): All
Product: Computers/Browsers
Version(s): All
Operating System(s): All
Question: Where can I find downloads for commonl...
Subject: Firewall and Port Requirements
Date: 04/20/2011
Author: CTDLC Support
Institution(s): All that use Blackboard
Product(s): Blackboard
Version(s): All
Question: What are Firewalls? Are they required to use Blackboard?
Answer:
Firewalls...
Category: General Support
Subject: Forgot Password / Password Reset
Date: 03/22/11
Expires: n/a
Author: CTDLC Support
Institution(s): All
Institution(s): Adult Success Center, Adult Virtual High School,
American Academy McAliister, Am...
Subject: How do I update Java?
Date: 11/11/10
Expires: upon upgrade
Author: CTDLC Support
Institution(s): All
Product: Java
Version(s): All
Operating System(s): Windows
Question: How do I update Java?
1. Access the CONTROL PANEL in Windows. (Depending...
Subject: Accessing Webmail through Blackboard with IE 9
Date: 7/21/11
Author: CTDLC Support
Institution(s): Charter Oak, et. al.
Product: Blackboard
Version(s): 9 - aka Learn
Operating System(s): Windows 7
Question: How to Access W...
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