You may search the Knowledgebase for an answer to many common issues, Troubleshoot an issue or validate your computer's configuration.

For complex issues you may log a Service Request. A staff member will respond to you by e-mail or phone, usually within one hour. Responses will occur during normal business hours.

For critical issues requiring immediate attention, please log a Service Request and then contact the Support Center directly at:

• Hours of Operation
• Mon-Thurs: 8AM-10PM
• Fri: 8AM-8PM
• Sat: 8AM-5PM
• Sun: 10AM-11PM

Voice:
1-860-515-3711

Toll free outside the Hartford, CT area:
1-866-462-8352 (1-866-GO CTDLC)

or chat online